Technology is always innovative, and technology products are constantly being upgraded and improved accordingly. VTD is known as the general agent for distribution of smart electrical appliances and smart home solutions of VIMAR – the leading Italian brand in Vietnam. In order to keep up with the general trend, VTD also constantly updates and focuses on training and improving technical skills for employees as well as agents with the goal of bringing customers the best service and satisfaction. most timely service. Customer service is identified as the strength of VTD’s staff – besides the strength of VIMAR products.
Continueing and maintaining that spirit, recently, VTD organized an intensive training session on VIMAR socket switches for the technical team and staff of VIMAR’s product distribution agents at the showroom VTD Smarthome Sh09, 61 Mac Thai To, Yen Hoa, Cau Giay, Hanoi.
Knowledge from overview to details about VIMAR products and lessons learned from real projects were shared by Mr. Truong Vinh Hung – one of VTD’s key project managers at the training session. At the same time, also within the framework of the training period, the trainees were instructed in the processes of receiving information, implementing project approach and how to handle information and requests from customers. Students are also guided in detail on methods of selecting equipment suitable for the segment, learning how to read drawings, how to take apart the volume or how to make a quotation with pictures attached to connect the equipment to supply. Supply correctly and enough according to the requirements of customers.
In particular, in order to improve work efficiency and help students have a more intuitive and realistic view from the newly shared knowledge, the trainees have directly experienced the real world at construction sites. , projects that VTD has implemented such as Green Island – EcoPark project, Dolce by Wyndham Golden Lake hotel project, etc. in Hanoi, from which students can accurately apply the knowledge of the training session, minimize the risks in the process of working.
VIMAR products are always improving and breaking through every day. Therefore, each member at VTD is constantly learning and updating to fully meet the needs of customers. With the spirit of solidarity, synergy, and the right direction of the Board of Directors, surely, VTD resources in the future will achieve dual goals – expanding both in quality and quantity.